Home
Registration
Contact Us
Help

Keefe Commissary Network/Access Corrections Fraud Warning

KCN urges its customers to be cautious with personal and account information.
If you think that you may have disclosed your personal or account information in error, or that you have been a victim of fraudulent account activity, please contact your bank and/or Credit Card Company immediately. You may also wish to contact a credit reporting agency.
Please know that KCN/Access Corrections would not ask for your account information through e-mail or text message communication. If you receive an unsolicited e-mail or text message requesting personal or account information that appears to be from KCN/Access Corrections or related to your Access Corrections account, please call us at 866-345-1884 or forward it to customerservice@accesscorrections.com. We take these matters, and the protection of our customers' sensitive information, very seriously.
To help protect yourself from possible e-mail scams:
·         Avoid urgent requests to click on a link and log in to your account because your password has expired. Be aware of the urgency used in the e-mail and consequences resulting in lack of action: Does it demand attention and indicate there will be consequences if the recipient does not take action? If so, this could indicate that the e-mail is fraudulent.
·         Look closely at the Sender's e-mail address in the 'From' line, which may contain unusual characters or misspellings. Suspicious e-mails often appear to come from legitimate sources.
·         Watch out for errors in grammar, word choice, and sentence structure. You should validate any e-mails that seem out of place or contain glaring errors.
·         Check for broken, out-of-place, or incorrect images or graphics that are often different than those seen on the business's legitimate website.
·         Note if the request seems out of character. lf requesting personally identifiable information, check the business's privacy policy to see if it states that they do not request information in this manner.
·         Be wary of embedded hyperlinks by hovering your mouse over the link and verifying if the hyperlink and URL match. Instead of clicking on the hyperlink, open a new browser window and type in the URL. Do not copy and paste the URL from the e-mail into your browser.
FRAUDULENT E-MAIL
Recently, there has been an increase in the number of websites and e-mails that try to lure customers into providing personal information. Often these e-mails or websites solicit charitable donations under the name of reputable companies or offer gift cards in return for information. KCN/Access Corrections does not solicit charitable donations in this way, sponsor these websites, nor are we affiliated with the site operators. If you are aware of any potentially fraudulent websites or e-mails, please forward the information to customerservice@accesscorrections.com or call us at 866-345-1884 so that we can follow up.
Computer Protection – Steps to Keep Your Information Safe
Keep Your Operating System and Browser Up to Date
Operating system updates and upgrades are released often to repair security flaws that are found after the operating system software was first released. Make sure your operating system software (Microsoft® Windows or Macintosh®, for example) is currently supported by its supplier and has the latest security updates. Since new vulnerabilities may be discovered at any time, we recommend that you use an automatic update service.
Updating your browser is also a good idea. The most recent versions of Internet Explorer and Firefox have functionality to warn consumers before going to a reported phishing website, so users are immediately warned of a potential threat, even if that site takes several hours to shut down.
Use the Most Current Antivirus Software
New viruses pop-up all the time, make sure your antivirus software uses the latest antivirus signature files. Signature files make it possible for the software to detect viruses. You should be able to download and install updates through the software vendor's web site. Most antivirus companies offer subscription services to ensure you get the latest updates.
Install a Firewall to Keep Hackers Out
Being connected to the Internet means information continually travels freely to and from your computer. An easy-to-install personal firewall helps you screen out unauthorized communications to your computer and can prevent hackers from gaining access while you're online. This is especially important if you connect to the Internet via a cable modem or a digital subscriber line (DSL) modem.